EMail is blocked from subscriptions

When subscribing to a report, with email notification, the report runs on
schedule but the email is not delivered...the error "The transport error code
was 0x800ccc15. The server response was not available..." is displayed. We
have excluded DatabaseMail90.exe and ReportingServicesService.exe from the
option
â'Prevent mass mailing worms from sending mailâ' in the Mcafee virusscanner,
but it still gets blocked. I'm guessing we still haven't identified the
correct process. Any help would be appreciated.Look at the permissions of the "Unattended Execution" user in the "Report
Server Configuraiton" manager.
It needs more rights.
"Alchemist" <Alchemist@.discussions.microsoft.com> wrote in message
news:7FA15047-F258-47AF-A964-673A9467FC40@.microsoft.com...
> When subscribing to a report, with email notification, the report runs on
> schedule but the email is not delivered...the error "The transport error
> code
> was 0x800ccc15. The server response was not available..." is displayed.
> We
> have excluded DatabaseMail90.exe and ReportingServicesService.exe from the
> option
> 'Prevent mass mailing worms from sending mail' in the Mcafee virusscanner,
> but it still gets blocked. I'm guessing we still haven't identified the
> correct process. Any help would be appreciated.
>|||We didn't find an "Unattended Execution" parameter, but there is an
"Execution Account" parameter that appeared to be what you meant...but it
didn't work. We still get the "Failure sending mail: The message could not
be sent to the SMTP server. The transport error code was 0x800ccc15. The
server response was not available" error message. Seams the DB access is not
the issue, but getting to the SMTP server is. Is there something else we
could be missing'