Email address disappears in subscription

When I am in a subscription for a report in RS (SP1 installed) and I click on
Select Schedule, and then click on OK, any email addresses that I had in the
subscription are gone. Any addresses that I have in the Cc: or Bcc: are still
there but the To: list is empty.
Is this normal?No, this is not normal. Does the subscription work normally if you enter
the to field after setting the subscription? I am not really sure what
would cause some of the fields to stay but others not. Does this happen for
every user?
--
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"garyc" <garyc@.discussions.microsoft.com> wrote in message
news:B1716E77-31E6-469E-9A41-35E1871975E6@.microsoft.com...
> When I am in a subscription for a report in RS (SP1 installed) and I click
on
> Select Schedule, and then click on OK, any email addresses that I had in
the
> subscription are gone. Any addresses that I have in the Cc: or Bcc: are
still
> there but the To: list is empty.
> Is this normal?|||In answer to your first question yes, the To: name does stay after you retype
it.
And yes this does happen for every user.
Gary
"Daniel Reib [MSFT]" wrote:
> No, this is not normal. Does the subscription work normally if you enter
> the to field after setting the subscription? I am not really sure what
> would cause some of the fields to stay but others not. Does this happen for
> every user?
> --
> -Daniel
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "garyc" <garyc@.discussions.microsoft.com> wrote in message
> news:B1716E77-31E6-469E-9A41-35E1871975E6@.microsoft.com...
> > When I am in a subscription for a report in RS (SP1 installed) and I click
> on
> > Select Schedule, and then click on OK, any email addresses that I had in
> the
> > subscription are gone. Any addresses that I have in the Cc: or Bcc: are
> still
> > there but the To: list is empty.
> >
> > Is this normal?
>
>|||I'm not sure what would cause this behavior. My only guess would be that
perhaps you have an IE extension that is clearing it out for you (something
like the google toolbar). The fact that the other elements are working
correctly seems to indicate the issue is outside of RS.
--
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"garyc" <garyc@.discussions.microsoft.com> wrote in message
news:04FD1470-A465-4441-AA44-517163231D6B@.microsoft.com...
> In answer to your first question yes, the To: name does stay after you
retype
> it.
> And yes this does happen for every user.
> Gary
>
> "Daniel Reib [MSFT]" wrote:
> > No, this is not normal. Does the subscription work normally if you
enter
> > the to field after setting the subscription? I am not really sure what
> > would cause some of the fields to stay but others not. Does this happen
for
> > every user?
> >
> > --
> > -Daniel
> > This posting is provided "AS IS" with no warranties, and confers no
rights.
> >
> >
> > "garyc" <garyc@.discussions.microsoft.com> wrote in message
> > news:B1716E77-31E6-469E-9A41-35E1871975E6@.microsoft.com...
> > > When I am in a subscription for a report in RS (SP1 installed) and I
click
> > on
> > > Select Schedule, and then click on OK, any email addresses that I had
in
> > the
> > > subscription are gone. Any addresses that I have in the Cc: or Bcc:
are
> > still
> > > there but the To: list is empty.
> > >
> > > Is this normal?
> >
> >
> >|||Daniel,
FWIW, I am experiencing the same issue as Gary when creating a subscription.
The To field gets cleared out every time I click the Select Schedule
button - all others remain. It happens consistently across browsers and
client machines. Not a show-stopper, but pretty annoying to say the least.
<g>
I have the following setting in RSReportServer.config:
<SendEmailToUserAlias>False</SendEmailToUserAlias>
When this is True, the field does not seem to get cleared out (maybe because
it's disabled?).
--
Regards,
Jake Marx
MS MVP - Excel
www.longhead.com
[please keep replies in the newsgroup - email address unmonitored]
Daniel Reib [MSFT] wrote:
> I'm not sure what would cause this behavior. My only guess would be
> that perhaps you have an IE extension that is clearing it out for you
> (something like the google toolbar). The fact that the other
> elements are working correctly seems to indicate the issue is outside
> of RS.
>
> "garyc" <garyc@.discussions.microsoft.com> wrote in message
> news:04FD1470-A465-4441-AA44-517163231D6B@.microsoft.com...
>> In answer to your first question yes, the To: name does stay after
>> you retype it.
>> And yes this does happen for every user.
>> Gary
>>
>> "Daniel Reib [MSFT]" wrote:
>> No, this is not normal. Does the subscription work normally if you
>> enter the to field after setting the subscription? I am not really
>> sure what would cause some of the fields to stay but others not.
>> Does this happen for every user?
>> --
>> -Daniel
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "garyc" <garyc@.discussions.microsoft.com> wrote in message
>> news:B1716E77-31E6-469E-9A41-35E1871975E6@.microsoft.com...
>> When I am in a subscription for a report in RS (SP1 installed) and
>> I click on Select Schedule, and then click on OK, any email
>> addresses that I had in the subscription are gone. Any addresses
>> that I have in the Cc: or Bcc: are still there but the To: list is
>> empty.
>> Is this normal?|||Ah ha. Looks like that is the key element. I have been able to reproduce
the problem and it is a bug. I will file it so that it can get fixed.
Thanks for helping us out.
--
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jake Marx" <msnews@.longhead.com> wrote in message
news:ulKvLeIsEHA.2340@.TK2MSFTNGP11.phx.gbl...
> Daniel,
> FWIW, I am experiencing the same issue as Gary when creating a
subscription.
> The To field gets cleared out every time I click the Select Schedule
> button - all others remain. It happens consistently across browsers and
> client machines. Not a show-stopper, but pretty annoying to say the
least.
> <g>
> I have the following setting in RSReportServer.config:
> <SendEmailToUserAlias>False</SendEmailToUserAlias>
> When this is True, the field does not seem to get cleared out (maybe
because
> it's disabled?).
> --
> Regards,
> Jake Marx
> MS MVP - Excel
> www.longhead.com
> [please keep replies in the newsgroup - email address unmonitored]
>
> Daniel Reib [MSFT] wrote:
> > I'm not sure what would cause this behavior. My only guess would be
> > that perhaps you have an IE extension that is clearing it out for you
> > (something like the google toolbar). The fact that the other
> > elements are working correctly seems to indicate the issue is outside
> > of RS.
> >
> >
> > "garyc" <garyc@.discussions.microsoft.com> wrote in message
> > news:04FD1470-A465-4441-AA44-517163231D6B@.microsoft.com...
> >> In answer to your first question yes, the To: name does stay after
> >> you retype it.
> >>
> >> And yes this does happen for every user.
> >>
> >> Gary
> >>
> >>
> >> "Daniel Reib [MSFT]" wrote:
> >>
> >> No, this is not normal. Does the subscription work normally if you
> >> enter the to field after setting the subscription? I am not really
> >> sure what would cause some of the fields to stay but others not.
> >> Does this happen for every user?
> >>
> >> --
> >> -Daniel
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >>
> >> "garyc" <garyc@.discussions.microsoft.com> wrote in message
> >> news:B1716E77-31E6-469E-9A41-35E1871975E6@.microsoft.com...
> >> When I am in a subscription for a report in RS (SP1 installed) and
> >> I click on Select Schedule, and then click on OK, any email
> >> addresses that I had in the subscription are gone. Any addresses
> >> that I have in the Cc: or Bcc: are still there but the To: list is
> >> empty.
> >>
> >> Is this normal?
>|||Have you gotten any solution? I got the same problem.|||I have the same issue. Have you gotten any solutions?



Thanks.