Sunday, March 11, 2012

email attachment corrupted

We are receiving the below error when reports are sent using subscriptions
Using Adobe Read 6.0, I get the following error "Adobe Reader could not open
'report.pdf' because it is either not a supported file type or because the
file has been corrupted
Our client is using lotus notes 4.5 server. I saw something in the
knowledge base that says this issue has been seen before but I have not seen
any resolution to this. Is there a service pack or a configuration setting I
can change to solve this issue.We have issued a QFE for this problem. Currently it is only available
through PSS. The KB reference is 872774, however the article has not yet
been posted on msdn.
--
-Daniel
This posting is provided "AS IS" with no warranties, and confers no rights.
"Kevin O" <KevinO@.discussions.microsoft.com> wrote in message
news:D51D8FB7-22C3-47CE-933C-A7EEAED8EBDE@.microsoft.com...
> We are receiving the below error when reports are sent using subscriptions
> Using Adobe Read 6.0, I get the following error "Adobe Reader could not
open
> 'report.pdf' because it is either not a supported file type or because the
> file has been corrupted
> Our client is using lotus notes 4.5 server. I saw something in the
> knowledge base that says this issue has been seen before but I have not
seen
> any resolution to this. Is there a service pack or a configuration
setting I
> can change to solve this issue.|||Thanks for the help. For all others that run into this issue here is a link
where you can download the fix.
http://support.microsoft.com/default.aspx?scid=kb;en-us;872774
"Daniel Reib [MSFT]" wrote:
> We have issued a QFE for this problem. Currently it is only available
> through PSS. The KB reference is 872774, however the article has not yet
> been posted on msdn.
> --
> -Daniel
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Kevin O" <KevinO@.discussions.microsoft.com> wrote in message
> news:D51D8FB7-22C3-47CE-933C-A7EEAED8EBDE@.microsoft.com...
> > We are receiving the below error when reports are sent using subscriptions
> >
> > Using Adobe Read 6.0, I get the following error "Adobe Reader could not
> open
> > 'report.pdf' because it is either not a supported file type or because the
> > file has been corrupted
> >
> > Our client is using lotus notes 4.5 server. I saw something in the
> > knowledge base that says this issue has been seen before but I have not
> seen
> > any resolution to this. Is there a service pack or a configuration
> setting I
> > can change to solve this issue.
>
>

No comments:

Post a Comment